81xbet Privacy Policy

81xbet ("we", "us", or "the platform") places the highest importance on the privacy of users in Bangladesh. This privacy policy explains what information we collect, how it is used, who it may be shared with, and how you can control your information. By using the 81xbet website or services, you are agreeing to the terms of this policy. Please read this policy in full before using our services.

1 Information We Collect

81xbet collects various types of personal information to operate its services properly. The collection of this information is always kept to the minimum necessary amount.

1.1 Information Provided at Registration

When you create an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — to confirm 21+ years of age)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka — ৳)

1.2 Identity Verification Information (KYC)

For account verification and the security of financial transactions, we may request the following documents:

• National ID card (NID) or a copy of passport
• Proof of address (utility bill or bank statement)
• Proof of ownership of payment method (such as confirmation of bKash or Nagad number)

1.3 Automatically Collected Information

The following information may be collected automatically while you browse our platform:

• IP address and device type
• Browser name and version
• Cookie and session data
• Page visit time, duration, and navigation patterns
• Referral source (the channel through which you arrived at our site)

1.4 Financial Transaction Information

To maintain records of deposits and withdrawals, we store information relating to the transaction date, amount, and payment method used (bKash, Nagad, Rocket, or bank transfer). We never store full payment card numbers or bank account numbers.

2 How We Use Information

Collected information is used only for specific, lawful, and transparent purposes. 81xbet never uses your information for unauthorised purposes.

2.1 Service Delivery and Operations

• Creating, verifying, and managing your account
• Processing financial transactions (deposits and withdrawals)
• Tracking gaming history and bonus-related information
• Providing 24/7 customer support in Bengali

2.2 Security and Fraud Prevention

• Preventing unauthorised access to accounts
• Detecting suspicious transactions
• Complying with anti-money laundering (AML) policies
• Preventing minors from using the platform

2.3 Service Improvement

• Identifying and fixing website errors and issues
• Analysing user experience to develop new games and features
• Providing relevant promotions and offers

2.4 Communication

We use your email and mobile number to send important account notifications, transaction confirmations, and promotional messages. You can opt out of promotional communications at any time.

3 Sharing Information with Third Parties

81xbet never sells, rents, or freely provides your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances.

3.1 Payment Processors

The minimum information necessary to process bKash, Nagad, Rocket, and bank transfer transactions is shared with the relevant payment service providers to complete transactions. These third parties are governed by their own data protection policies.

3.2 Legal Obligations

We may be required to disclose your information under court orders, lawful requests from law enforcement agencies, or applicable law. In such cases, we will not provide any information beyond what is legally required.

3.3 Technology Service Providers

We work with trusted technology partners for website operations, data analytics, and cybersecurity maintenance. These partners provide services to us under strict confidentiality agreements and are not permitted to use your information independently.

4 Cookies and Tracking Technologies

The 81xbet website uses cookies and similar tracking technologies. These technologies help improve your browsing experience and ensure the security of the platform.

4.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Used to remember your language preference and other settings.
• Analytics cookies: Used to analyse website traffic and user behaviour. These can be disabled.

4.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may affect the functionality of our platform.

5 Data Retention Period

We retain your personal information only for as long as is necessary to provide services and meet legal obligations.

5.1 While Your Account Is Active

All personal information, transaction history, and gaming records are retained while your account is active. This information is used for service delivery and customer support.

5.2 After Account Closure

Even after an account is closed or deactivated, certain information may be retained for the minimum required period for legal and regulatory compliance, fraud prevention, and financial record-keeping.

5.3 Data Deletion Requests

You may contact us to request deletion of your personal information. However, some information may not be possible to delete due to legal obligations or ongoing investigations.

6 Data Security Measures

81xbet uses industry-standard security technologies and processes to protect your information. Our security infrastructure consists of the following layers.

6.1 Encryption

All data transmission on our website is protected by SSL (Secure Sockets Layer) encryption. You can confirm this by looking for "https://" and the padlock icon in your browser's address bar.

6.2 Server Security

Your data is stored on secure servers where firewalls, intrusion detection systems, and regular security audits are in place to prevent unauthorised access.

6.3 Access Control

Only authorised staff can access your personal information, and only when it is essential for service delivery. All staff have committed to maintaining confidentiality.

6.4 Password Protection

Your password is never stored in plain form — it is always encrypted using a strong hashing algorithm. Only you know your password.

7 Your Rights Over Your Information

81xbet believes you should have full control over your personal information. We therefore provide you with the following rights.

7.1 Right to Access Your Information

You can request to know what information we hold about you at any time. To make this request, contact us via live chat.

7.2 Right to Correct Your Information

If any information in your profile is incorrect or incomplete, you can request a correction. Ensuring accurate information is important for both of us.

7.3 Right to Delete Your Information

In certain circumstances you can request deletion of your personal information. However, some information may not be possible to delete due to legal obligations or security reasons.

7.4 Right to Opt Out of Promotional Communications

You can decline to receive our promotional emails or SMS at any time. However, important notifications related to your account and transactions cannot be stopped, as they are necessary for your security.

7.5 Right to Lodge a Complaint

If you have any concerns or complaints about your data protection, please contact us. We treat every complaint with care.

8 Protection of Minors' Information

81xbet strictly does not provide services to anyone under 21 years of age. Our platform is for those aged 21 and above only. Age is verified at registration and additional verification may be carried out for accounts where there is doubt.

If we become aware that a minor has created an account on our platform, that account will be closed immediately and all collected information will be deleted.

9 Changes to the Privacy Policy

We may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notification on the platform.

Updated policies take effect from the date of publication. Continuing to use 81xbet after changes are made will be taken as your agreement to the updated policy. We therefore recommend visiting this page regularly.

The date of the most recent update to this policy is noted at the top of the page.

10 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team is ready to respond to your request promptly.

• Email: [email protected]
• Live Chat: Available in Bengali 24/7 — log in to the 81xbet platform and use the live chat option.

Our goal is to resolve all data protection-related requests within a reasonable time. Important matters are handled on a priority basis.